Restore a purchase
Open the parent area, choose Premium, then tap Restore Purchases. Make sure the device uses the same Apple Account that made the purchase.
How can we help?
Quick answers for reading adventures, subscriptions, privacy, and everything in between.
Email supportWe aim to reply within two business days.Manage a subscription
On iPhone or iPad, open Settings, tap your name, then Subscriptions. Choose Read Wilder to change or cancel your plan.
Reading progress
Profiles and mission progress are stored on the device. They do not sync between devices, and deleting the app may remove them.
Delete a profile
Use the parent area to remove a child profile and its local progress. To ask about purchase-support records, visit Privacy Choices.
No internet?
Downloaded stories and missions can be used offline. An internet connection is needed for purchases, restoring access, and some content updates.
Keep missions safe
Grown-ups should review each offline mission, choose a safe place, and supervise based on the child and surroundings.
Still stuck?
support@readwilder.comSend us a trail note.
Include your device model, iOS version, and what happened. Please do not include a child’s full name or other sensitive information.